FAQS

Shipping

What is the shipping cost within the US?
The standard shipping fee within the continental US is $9.99 per order. Free shipping is available for orders over $150.

How long does it take to process and ship my order?
Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days after dispatch.

Do you offer free shipping?
Yes! Free shipping is available for all US orders over $150. Orders below this amount incur a $9.99 shipping fee.

What if my product arrives damaged?
Contact us immediately at support@stanleey.shop with photos of the damaged item. We’ll arrange a free replacement or refund.


Returns & Exchanges

Can I return a product if I’m not satisfied?
Yes. Unused items in original condition may be returned within 30 days of delivery.

How do I initiate a return?
Email us at support@stanleey.shop for a return label and instructions. Refunds are processed after we receive and inspect the item.

Are shipping fees refunded?
Original shipping fees are non-refundable unless the return is due to our error (e.g., wrong/damaged item).


Payments

What payment methods do you accept?
We accept:

  • Credit/Debit Cards (Visa, Mastercard, Amex, Discover)

  • PayPal

  • Apple Pay

  • Google Pay

All transactions are secure and encrypted.


Contact Us

Stanleey
📍 Address: 440 Eva Falls Ave, Stanley, ID 83278, USA
📧 Email: support@stanleey.shop
📞 Phone: +1-208-774-3420

Live Chat: Available on stanleey.shop during business hours.